Commercial HVAC Stirling

This was a challenging installation, given the size and weight of the heat pump unit with integrated tank and the need to connect it to existing pipework routing. The job took a day longer than expected as a result, but one of the company directors came out on the extra day to make sure the teething problems were sorted and to ensure that we had heat and water again (sacrificing his attendance at a social event as a result). The company obviously have a good support relationship with the manufacturer (Stiebel Eltron), who had a local technician available on the phone to work through issues in the commissioning, and there has been good technical support from Renewable Heat in the weeks since the installation, advising on heat curves and optimisation. During the planning/quoting stage, Renewable Heat were also very good at advising on what might be beneficial and what might be unnecessary, as a result of which we saved a lot of money on an additional hot water tank.

~ Grant Macaskill

Very amiable and professional guys and quality materials. However, the new boiler won’t kick in to support heat pump regardless of sudden boost demand to background temp as per the hybrid design. Glitches with the controls I’ve not been shown or not permitted to restore communication between boiler and heatpump using the RF controller or app for an £11k+ system, I’d rather be more in charge of my own house and equipment. I felt a bit harangued for final 40% invoice which was due immediately. I used the HES Loan system which installer knew as I showed them the agreement which had an end date of October and they agreed to proceed. I applied for drawdown as soon as I got equipment delivery invoice and paid them the same day in July. but because of difficulties with the supply chain for the External Wall Insulation from BCA in Shotts I couldn’t get my post EPC for both measures until end September but still within timeframe.

~ AWB

We are delighted with Renewable Heat’s installation of an ASHP in our 1940s bungalow. Chris did an excellent job (the pipe work is a work of art!) and was incredibly knowledgeable about all aspects of the system, so we are really grateful to him for his precise attention to detail. This was a retrofit replacing our old gas boiler and there were some hurdles to overcome (radiators in awkward places needing re-piped), but everything from the initial quote to the final sign-off was expertly handled and we would highly recommended the company to anyone looking for an ASHP.

~ YourDisplayName

The Renewable Heat team have been excellent from the very start of the process (getting a suitability assessment of our property done) – to having the work completed over the course of a couple of weeks in the summer. The engineer team were professional at all times and any of the numerous problems that our strange house threw at them they overcame without any fuss or bother. I highly recommend Renewable Heat to anyone looking to have an air source heat pump fitted.

~ JSinc

The team at Renewable Heat were exceptional and their knowledge of the Ground Source Heat Pump was impressive. Any questions or queries I had they answered promptly and detailed. They

~ undefined

Fabulous service from start to finish. A pain free (and tidy) installation of a new boiler and extra radiator. Excellent customer service from Donna in the office as well. I would definitely recommend.

~ Jenny Roskilly

Terrific work done by all involved. Office staff could not be more helpful and Mark and Steve who fitted my full system, and it wasn't easy, were different class. Nice warm house and a Shower to die for. Excellent value for money, even as I kept adding bits on!

~ Davie Frame

After getting 5 other companies out to try and fix the heating and still having issues, I was told to try Gasglow. Mark came out and has got everything going within the hour. brilliant service, can't recommend them enough.

~ Garry Fitzpatrick

Very professional, polite and efficient. I would highly recommend and will continue you use Gasglow got our house super cosy.

~ Jillian Clubb

Lifesaver. Couple days before xmas with no heating or hot water and problem fixed in no time .thouraghly recommend these guys

~ Tam Robertson

Have had Gasglow out for both my fire (on a few occasions) and boiler (thanks Steven) Each time they have arrived on time or have kept me updated, been efficient…

~ Ruth Arthur

I had a boiler removed and a new boiler installed with some pipework replaced. From initial contact to completion of project all the staff were friendly and understood my requirements which made it a stress free installation and finished on time without any issues.

~ Paul Boyle

I must express my thanks to your staff for the first class work done in my home over the past few days. Steven and Mark were very helpful, courteous and polite throughout. Thank-you so much.

~ Joan Alexander

Thanks for the speed, efficiency and friendliness of your response. I would have no hesitation in recommending your service to others.

~ Jim Brown

Just an email to say thanks to everyone at Gasglow. From our initial contact with you, to David’s visit to provide an estimate, to Alan and Mark’s installation, we have been impressed by your company. The office backup is efficient and the installation, which was not the simplest of set-ups, was done skilfully and professionally. You would not have known work had been carried out where new piping was installed. Thanks for your help.

~ Wilma Cochrane

Sirs, last week two of your employees installed a new boiler for me. Both performed extremely professionally, were never phased by any problems encountered, worked diligently from start to finish, and left the site spotless.

~ P. Barlow

I would strongly recommend Heatsafe Heating Ltd, Graeme and his partner arrived on time and fitted my new boiler, they were professional and polite, also very tidy, cleaned up after installation, and explained the instructions in simple terms to control my new boiler first class service.

~ Ross Allan

Quick, clean, and efficient service.

~ Joseph Doherty

Great and prompt service and assistance when required.

~ Alex Mil

Efficient professional service from Heatsafe engineers installing a new boiler in our loft.. Took great care to ensure the job went as smoothly as possible and tidied up after themselves. Very knowledgeable and highly skilled.

~ Stewart Fraser

First class service.

~ Veronica Stewart