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Frequently Asked Questions About HVAC Companies

Find answers to common questions about HVAC services, finding contractors, and getting the best HVAC systems for your needs.

What is the difference between an AC unit and a heat pump?

While both air conditioners and heat pumps provide cooling, they differ in how they generate heat. An AC unit cools your home by extracting heat and transferring it outside. It uses a separate furnace or heating system for heating in colder months. A heat pump, however, can both cool and heat. In cooling mode, it functions like an AC, extracting heat from indoor air and releasing it outdoors. In heating mode, it reverses this process, extracting heat from the outside air (even in cold temperatures) and transferring it inside. This makes heat pumps more energy-efficient for heating than traditional electric resistance heating, especially in mild to moderately cold climates.

What is the best temperature to set my thermostat in summer?

The best temperature to set your thermostat in summer depends on your personal preferences and how much you’re willing to spend on energy costs. A general recommendation is to set your thermostat to 78°F (26°C) when you're home and awake. You can save energy by setting the thermostat higher when you're away or asleep.

What is an AFUE rating, and why is it important?

AFUE (Annual Fuel Utilization Efficiency) measures how effectively a furnace converts fuel to heat. Higher AFUE furnaces waste less fuel. The minimum AFUE for new furnaces is usually 80%, but modern furnaces can achieve AFUE ratings of 90-98%. Investing in a high-efficiency furnace can save money on heating costs over time.

What are the most common HVAC problems?

Common HVAC problems include:

  • AC not cooling: Refrigerant leaks, compressor issues, or thermostat problems.
  • Furnace not heating: Pilot light or ignition control issues, blower motor problems, or clogged filters.
  • Uneven temperatures: Ductwork leaks, inadequate insulation, or faulty thermostats.
  • Poor air quality: Dirty air filters, mold growth in ductwork, or inadequate ventilation.
  • Strange noises: Unusual sounds from the system can indicate a variety of problems with different components.
  • High energy bills: Inefficient systems, ductwork leaks, or improper thermostat settings.
If you're experiencing any of these issues, contact a qualified HVAC technician for diagnosis and repair.

What is the difference between an AC unit and a heat pump?

While both air conditioners and heat pumps provide cooling, they differ in how they generate heat. An AC unit cools your home by extracting heat and transferring it outside. It uses a separate furnace or heating system for heating in colder months. A heat pump, however, can both cool and heat. In cooling mode, it functions like an AC, extracting heat from indoor air and releasing it outdoors. In heating mode, it reverses this process, extracting heat from the outside air (even in cold temperatures) and transferring it inside. This makes heat pumps more energy-efficient for heating than traditional electric resistance heating, especially in mild to moderately cold climates.

What is the best temperature to set my thermostat in summer?

The best temperature to set your thermostat in summer depends on your personal preferences and how much you’re willing to spend on energy costs. A general recommendation is to set your thermostat to 78°F (26°C) when you're home and awake. You can save energy by setting the thermostat higher when you're away or asleep.

What is an AFUE rating, and why is it important?

AFUE (Annual Fuel Utilization Efficiency) measures how effectively a furnace converts fuel to heat. Higher AFUE furnaces waste less fuel. The minimum AFUE for new furnaces is usually 80%, but modern furnaces can achieve AFUE ratings of 90-98%. Investing in a high-efficiency furnace can save money on heating costs over time.

What are the most common HVAC problems?

Common HVAC problems include:

  • AC not cooling: Refrigerant leaks, compressor issues, or thermostat problems.
  • Furnace not heating: Pilot light or ignition control issues, blower motor problems, or clogged filters.
  • Uneven temperatures: Ductwork leaks, inadequate insulation, or faulty thermostats.
  • Poor air quality: Dirty air filters, mold growth in ductwork, or inadequate ventilation.
  • Strange noises: Unusual sounds from the system can indicate a variety of problems with different components.
  • High energy bills: Inefficient systems, ductwork leaks, or improper thermostat settings.
If you're experiencing any of these issues, contact a qualified HVAC technician for diagnosis and repair.