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Frequently Asked Questions About Emergency HVAC Services

Find answers to common questions about emergency HVAC repair and 24/7 heating and cooling services.

What is considered an HVAC emergency?

An HVAC emergency is any situation where your heating or cooling system breaks down unexpectedly and requires immediate attention. Examples of HVAC emergencies include:
  • No heat in freezing weather
  • No air conditioning in extreme heat
  • Gas leaks
  • Carbon monoxide leaks
  • Frozen pipes
  • Water leaks from HVAC equipment
  • Electrical problems with your system
If you experience any of these situations, it's crucial to contact an emergency HVAC service provider right away.

What's the difference between a single-stage and two-stage furnace?

Single-stage furnaces have one level of heat output. They run at full capacity until the set temperature is reached, then cycle off until the temperature drops again. Two-stage furnaces have two levels of heat output: a lower setting for milder weather and a higher setting for colder conditions. Two-stage systems improve overall comfort.

How can I prevent frozen pipes in the winter?

Frozen pipes are a common HVAC emergency in cold climates. Protect your pipes from freezing by:
  • Insulate Pipes: Insulate exposed pipes in unheated areas, such as crawl spaces, attics, and garages.
  • Seal Air Leaks: Seal air leaks and cracks in walls and foundations near pipes.
  • Keep Thermostat Consistent: Maintain a consistent thermostat setting, even when you are away, to keep indoor temperatures above freezing.
  • Open Cabinet Doors: Open cabinet doors under sinks to help prevent pipes from freezing.
  • Let Faucets Drip: During extremely cold weather, allow faucets to drip slightly to relieve pressure and prevent pipes from bursting.
{If you suspect a frozen pipe, turn off the water supply and contact a plumber.. | Thawing frozen pipes requires caution and should be done by a professional.

What is carbon monoxide, and how can it affect my HVAC system?

Carbon monoxide (CO) is an odorless, colorless, and tasteless gas that is highly toxic when inhaled. Furnaces and other fuel-burning equipment produce carbon monoxide if they malfunction. A cracked heat exchanger in a furnace is a common source of carbon monoxide leaks in homes. Regular HVAC maintenance, including inspection of the heat exchanger, is important for preventing carbon monoxide leaks. Install carbon monoxide detectors in your home to alert you to dangerous levels of CO.

What is considered an HVAC emergency?

An HVAC emergency is any situation where your heating or cooling system has a sudden malfunction that impacts the comfort and safety of your home or business. Examples of HVAC emergencies include:
  • No heat in freezing weather
  • No air conditioning in extreme heat
  • Gas leaks
  • Carbon monoxide leaks
  • Frozen pipes
  • Water leaks from HVAC equipment
  • Electrical problems with your system
If you experience any of these situations, it's crucial to contact an emergency HVAC service provider immediately.

What's the difference between a single-stage and two-stage furnace?

Single-stage furnaces have one level of heat output. They run at full capacity creating a cycle of on-and-off operation that can lead to temperature fluctuations. Two-stage furnaces have two levels of heat output: a lower setting for milder weather and a higher setting for colder conditions. This provides more consistent temperatures, better efficiency, and quieter operation.

How can I prevent frozen pipes in the winter?

Frozen pipes are a common HVAC emergency in cold climates. Protect your pipes from freezing by:
  • Insulate Pipes: Insulate exposed pipes in unheated areas, such as crawl spaces, attics, and garages.
  • Seal Air Leaks: Seal air leaks and cracks in walls and foundations near pipes.
  • Keep Thermostat Consistent: Maintain a consistent thermostat setting, even when you are away, to keep indoor temperatures above freezing.
  • Open Cabinet Doors: Open cabinet doors under sinks to help prevent pipes from freezing.
  • Let Faucets Drip: During extremely cold weather, allow cold water taps to drip slowly to keep water moving and prevent freezing.
{If you suspect a frozen pipe, turn off the water supply and contact a plumber.. | Thawing frozen pipes requires caution and should be done by a professional.

What is carbon monoxide, and how can it affect my HVAC system?

Carbon monoxide (CO) is an invisible and odorless that is highly toxic when inhaled. Malfunctioning fuel-burning appliances, like furnaces or boilers, can produce carbon monoxide. CO can leak into your home if the heat exchanger in a furnace is cracked. Regular HVAC maintenance, including inspection of the heat exchanger, is important for preventing carbon monoxide leaks. CO detectors save lives.