Emergency HVAC Sawtry

We needed to replace 30 plus year old the air handler and condenser as well as renovating the bathroom in our condo so we reached out to Jim again since he and his team had done an excellent job in replacing my parents' 60 year old boiler in 2013 and it has been working so well ever since and saved them tons of heating cost. Anyway, Jim was very responsive and efficient in arranging all the work and get everything done in a timely manner. Since we were not around that much, we had some concerns at the beginning about letting him decide on the right HVAC system for us but he was very patient and took time to answer our questions and addressed all the concerns. We could call him early morning or late evening and he was always available even though we could sometimes hear in the background that he was working at a job site. He and his team did an amazing job and we are happy with our new heating and AC system. Our new bath tub and toilet he chose for us looked great also. We even went online to make sure what he installed were good quality and they were. In addition, when the pipe underneath our kitchen sink was leaked, we called and he came at 10:00pm to try to fix it. He then sent his worker out in the morning to replace the pipe for us. We are glad that we can trust him with all of our plumbing or heating problem. Then my parents need a new hot water heater and we knew for sure whom to contact. Jim came out and after he inspected their tank, he advised us not to worry because the tank is still in good condition and could last a few more years. My dad was happy to hear that and we trust that Jim always gives us good advice.

~ Henry P.

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~ N/A

I would like to say a huge thank you for servicing our boiler recently. I have been very impressed with your work. Especially that you have identified and fixed the problem we had in less than five minutes; which several other "well-experienced" engineers couldn’t fix even after several very expensive visits. We have a very quiet working boiler now. It’s like a new boiler!!! Will highly recommend you to everybody.First class service!!!We’ll definitely use you again!Thank you again. Kind regards, Oksana

~ Oksana Chirgadze

Gus replaced our solid fuel boiler with a gas one. He was punctual, meticulous and gave us confidence that he knew what he was doing. Our central heating system has perplexed previous tradesmen, but Gus worked things out and explained it to us. He listened to what we wanted e.g. a hot bathroom radiator even when the CH isn’t heating the house. He was unobtrusive when working in our house and offered good value. We are very happy. Best wishes Ruth

~ Richard and Ruth Collet-Fenson

Having purchased an old house needing renovation and sorting, we contracted Gus to carry out a complete overhaul of the central heating system, other gas appliances and additional plumbing works, including a new bathroom. We are delighted with the result. Gus Pretorius is a professional with a high degree of technical aptitude, alongside a pragmatic approach to problems and solutions. He has our full recommendation. Neil & Serena, Ely

~ Neil and Serena Grimston

Dear Oilers past and presentPlease see Ros's email below. I took up her recommendation and would thoroughly recommend Gus as reliable, prompt and good value. A number to keep handy.He also services boilers.RegardsSteve

~ Steve Merrell

I would like to recommend our local Little Thetford plumber/ central heating engineer Gus to all the Little Thetford Community Oil Buyers.Gus has done a number of plumbing jobs for us in the last 12 months or so, including servicing boilers and fixing leaking pipes. He has been the only plumber to solve a long term problem with leaking automatic drinkers. (We had tried three plumbers before Gus) He is very reliable, prompt to fit the work in, very reasonably priced and does meticulous work. I have always felt very confident that the job has been done with great attention to detail.His company name is Ely Central Heating Services, his number is 07763 189 180 and he lives at 30 The Wyches. I would be very grateful if you could send my recommendation to the Acre subscribers.Many thanks,Ros

~ Ros Usher

Hi Gus. Thanks for your thoughtful call last week. I am pleased to report 100% success. No banging pipes. Enough hot to the rads (I think, it's been too warm to test much) and the room stat is a winner. With the heating switched on it only comes on when it needs to. Which is infrequently, so it will save us loads. A good job well done! IanSent from my iPhone

~ Ian and Jo Rutherford

Dear GusOnce again thank you for fixing our heating and water.Thank you for taking the time to explain to us what the problems were with the system and then, after completing the task, phoning us to make sure all was well.This is really 5* service.Thanks againHilly & Graham

~ Graham and Hillary Sellars

I was so impressed with the professionalism and expertise of the Aire Serv team. They arrived on time, diagnosed the problem quickly, and fixed my HVAC system efficiently. I highly recommend them!

~ John S.

Aire Serv has been my go-to HVAC company for years. They always provide reliable service at a fair price. I trust them completely with my home's comfort.

~ Mary B.

I placed a call to the dispatch as soon as they opened for the day. By the end of the day, they had gotten our furnace working again and blowing hot air. Extremely professional and competent contractor! Highly recommend.

~ Tanner

Mark was straightforward, friendly, and professional to work with, from giving us the quote to doing the work. Our old combi boiler in the loft had packed up. Mark fitted a new boiler in the airing cupboard and removed the old one in the loft, as well as setting up a Nest thermostat for us. Everything was done on time and on budget, and the place was left tidy.

~ Customer in Huntingdon

Mark was incredible professional and friendly. He took the time to explain everything he was doing and kindly ran through the NEST system, including how to use the app, and his own recommendations and advice on set-up, which was greatly appreciated.

~ Customer in Huntingdon

Mark installed a superb new boiler for me, sorted out the trouble I was having with my radiators, the work was faultless.

~ Customer

Matt was the best! When we needed someone to come and install our new fireplace, he came on time, he was very thorough, and he explained everything to us. We truly were very appreciative of his kindness and his work! We really recommend!

~ Rick C.

Hewitt was the only local company willing to make an emergency service call to restore my heat on a late (and freezing) February night. Matt was very knowledgeable and provided a quick follow-up, ultimately replacing my furnace in only a few hours time. Highly recommend Hewitt Brothers!!

~ Nick S.

I have used Hewitt Brothers exclusively for the past several years. Honest fair pricing. Very reliable. Would recommend 100%.

~ Michael N.

Good experience for an A/C install. On time on the day they said, solid work, no issues, offered to take their shoes off on a rainy day.

~ Scott K.

Matt was extremely responsive to our call for help when we found out our heating system was failing this January. Within a day of meeting with him, he and his team were there to install our new York furnace and will be back in the spring to install our new A/C system. He is very open to questions and explains everything very clearly. I highly recommend this company.

~ Katherine D.

We are very pleased with the work. It was a complex job, it was thought out, completed, exceeding our expectations. No surprises, didn't leave until everything was working perfect. Hire them with confidence.

~ David D.

All around great experience. Customer service, responsiveness, price, quality all top notch.

~ Christopher P.

Great work, always great at responding back to calls. Done a couple new installs for us and trouble shooting experience amazing

~ Jason M.

Matt and his team provide me and my business with amazing service, and respond to me at all hours of day, even on holidays. I highly recommend Matt and his team for all of your furnace and AC needs. Our area is lucky to have a well run, competent business like this in the Greater Glens Falls area!

~ Jeffrey I.

I have been using Hewitt Brother's Heating and Cooling for over 5 years. Matt is very honest ,knowledgeable and reliable .I highly recommend this company for all your cooling and heating needs .If I could give them 10 stars ,I would

~ Kathys R.

Matt and crew are reliable, responsible, aware, and trustworthy. Have used there service multiple times and will continue to. Thanks Hewitt Brothers.

~ Perfect S.