On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here. Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter. Welcome to bdht, building vibrant communities together. We are aware of the poor service that customers have received on the Grounds Maintenance programme since March. We are truly sorry for this, and we are working closely with Tivoli on a weekly basis to improve things. This service is not what we expect for our customers. Tivoli have additional teams working Mon-Fri and also weekends which is now beginning to make a difference. Thank you for your patience on this, we really do appreciate it.
If you are homeless or at risk of homelessness we can help.
Find out more about how and where to pay your rent.
Everything you need to know about repairs and maintenance for your bdht home.
If you are experiencing damp problems in your bdht property, ‘Mr Mouldy’ will guide you through the common causes of mould and has hints and tips on how to prevent mould getting a hold.
Apply for housing here.
Find out how you can help us to improve our services by sending us your feedback, making comments and formal complaints.
If you are experiencing financial difficulty or are worried about the rising cost of living, don’t be afraid to ask for help, we are here for you. Call us on 0800 085 0160.
If you are experiencing Domestic Abuse we can help.
Customer service is important to us, if you are not happy with the service you have received, please let us know.
- Transparent Pricing & No Hidden Fees
Get free, no-obligation estimates from HVAC professionals in your area.
- High-Quality HVAC Equipment
Invest in durable and long-lasting HVAC solutions from reputable contractors, providing peace of mind for years to come.
- Positive Customer Reviews
Read reviews from other customers to find the most reputable and reliable HVAC companies.
