Bracknell Forest Council is dedicated to providing a range of services to its residents and businesses. We strive to make information easily accessible through our website, offering online forms and email addresses for various inquiries. Our Customer Services team is available Monday to Friday from 8:30am to 5pm to assist with any questions or concerns. We also offer a web chat service during the same hours, accessible through a blue button at the bottom of select pages. For urgent matters outside of business hours, please call the Customer Services number and follow the prompts. Bracknell Forest Council is committed to transparency and welcomes feedback to continuously improve its services.
Enquires about rubbish collections including bulky waste, recycling and local recycling sites.
Enquires about council tax.
Enquires about planning applications, planning policy and building control.
Enquires about parking, roads and transport, including roadworks, street lights, potholes and traffic lights.
Enquires about fly tipping, dog fouling, litter and graffiti.
Contact Bracknell Leisure Centre, The Look Out Discovery Centre, Downshire Golf Complex and Coral Reef Waterworld.
Use our web chat service to find information and navigate our website.
Contact Customer Services by phone.
Voicemails from the council are sent from 01344 354321.
Visit our Customer Services reception at Time Square.
Send correspondence to our main postal address.
Contact our press office by email or phone.
Provide feedback on our services by email or phone.
Use our complaints processes to raise concerns.
Request reasonable adjustments for communication if you have a disability or long term condition.
- Customer Service Hours
We are open Monday to Friday from 8:30am to 5pm.
- Web Chat Service
Our web chat service is available Monday to Friday from 8:30am to 5pm.
- Contact Options
We offer a variety of ways to contact us, including online, by phone, email, in person, and in writing.
